Front Desk Officer

Deskripsi Pekerjaan

Job Description

• Greet and assist guests or visitors in a friendly and professional manner upon arrival.
• Direct visitors to the appropriate department or personnel according to their needs.
• Handle incoming phone calls by answering, screening, and forwarding them accordingly.
• Maintain a tidy and organized reception area, ensuring all necessary forms and office supplies are available.
• Provide accurate information in person, via phone, or through email correspondence.
• Receive, sort, and distribute incoming mail, documents, and packages.
• Follow office security procedures, including visitor registration and access badge management.
• Monitor front office supply levels and coordinate replenishment when needed.
• Manage schedules, arrange appointments, and assist in organizing meetings.
• Coordinate business travel arrangements such as transportation, accommodation, and required documentation.
• Record and monitor office operational expenses.
• Support general administrative tasks including filing, data entry, document copying, and document handling.

Job Requirements

• Previous experience as a Receptionist, Front Desk Officer, or in a similar administrative role.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Familiar with standard office equipment such as printers and photocopiers.
• Professional appearance with a positive and service-oriented attitude.
• Strong verbal and written communication skills.
• Able to handle unexpected situations with a proactive and solution-focused approach.
• Highly organized with strong attention to detail.
• Capable of managing multiple tasks while maintaining efficiency.
• Customer-focused mindset with a commitment to delivering excellent service.

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