Quality and Continuous Improvement Manager

Deskripsi Pekerjaan

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Operations Manager

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Your Role And Responsibilities In this role, you will have the opportunity to deploy and lead the continuous improvement strategy for a local organizational unit, including creating a culture of continuous learning and improvement. Each day, you will mentor and coach teams to achieve operational excellence and drive improved results. You will also showcase your expertise by leading programs and projects to improve and sustain local business performance.

The work model for the role is:

This role is contributing to the Automation Process Industries in Singapore, Indonesia and Malaysia .

You will be mainly accountable for:

• Lead and implement quality strategy aligned with the quality management system, policy, and local objectives, ensuring leadership commitment, effective communication, and continuous improvement.
• Drive customer-focused quality management by establishing closed-loop feedback from product development to customer experience, resolving cases with root cause analysis, and promoting zero-defect vision.
• Execute compliance and improvement programs through audits, data analytics, risk identification, and preventive actions, while removing roadblocks and fostering innovation across local units.
• Act as process owner and partner with local functions to embed voice-of-the-customer, oversee systems and tools, and ensure efficiency, cost management, and sustainable organizational performance.

Qualifications For The Role

• University degree in a technical discipline such as engineering or quality management.
• At least 5 years of professional experience in quality or operations.
• Proven background in process management and quality assurance within a global engineering environment (manufacturing experience is an advantage).
• Solid knowledge of quality management standards, including ISO 9001.
• Excellent communication skills; results-oriented, fast execution, open-minded, and attentive listener.
• Strong analytical abilities with keen attention to detail.
• Fluency in English, both written and spoken.

What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits From well-being to retirement, ABB offers benefits that support every stage of your career.

More About Us The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

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