Call Center - Hospital

Deskripsi Pekerjaan

Job Description:

• Handle patient inquiries via telephone, email, or social media in a polite and professional manner
• Resolve patient issues quickly and efficiently
• Provide information on products, services, and company policies to patients
• Build good relationships with customers and increase patient satisfaction
• Perform administrative tasks related to customer service
• Provide feedback and suggestions to management for customer service improvement

Requirements:

• Minimum education Diploma/Bachelor's degree in all majors
• Having a medical and pharmaceutical background will be prioritized
• Able and active in communicating in English
• Patient service oriented
• Have good communication skills

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