Deskripsi Pekerjaan

About the role

Valstar Hotel is seeking enthusiastic and dedicated Casual Waiters and Waitresses to join our hospitality team on a full-time basis. Based in Badung, Bali, this role is fundamental to delivering exceptional dining experiences to our guests. As a Casual Waiter/Waitress, you will be the face of our restaurant and bar operations, ensuring every guest interaction reflects our commitment to outstanding service and hospitality. This position offers the perfect opportunity to develop your skills in a fast-paced, dynamic environment whilst contributing directly to guest satisfaction and the success of our establishment.

What you'll be doing

Greeting guests with warmth and professionalism upon their arrival and seating them appropriately

Taking accurate food and beverage orders from guests and communicating them promptly to the kitchen and bar staff

Serving food and beverages to guests in a timely and courteous manner, ensuring correct presentation and temperature

Providing knowledgeable recommendations about menu items, daily specials and beverages to enhance the dining experience

Clearing tables efficiently whilst maintaining high standards of cleanliness and hygiene throughout the dining area

Processing payments and handling cash or card transactions accurately

Maintaining awareness of guests' needs throughout their meal and promptly responding to any requests or concerns

Setting tables correctly with appropriate cutlery, glassware and napkins before service

Assisting with general restaurant tidiness and preparation tasks as required

Collaborating with kitchen and bar staff to ensure smooth service delivery

What we're looking for

Previous experience working as a waiter, waitress or in a similar hospitality role, ideally in a hotel or restaurant environment

Excellent customer service skills with a genuine passion for creating positive guest experiences

Strong communication abilities in English and Bahasa Indonesia; additional languages are advantageous

Physical stamina and the ability to work on your feet for extended periods during service

Attention to detail with the ability to multitask efficiently in a busy environment

Knowledge of food and beverage service standards and proper table service techniques

Reliability, punctuality and a professional attitude towards work

Flexibility to work various shifts, including evenings, weekends and public holidays as required

A willingness to learn and adapt to new procedures and guest preferences

Certification in food hygiene and safety is preferred

Apply now

If you are an enthusiastic hospitality professional ready to make a positive impact in a dynamic team environment, we would love to hear from you. Please submit your CV, a cover letter and any relevant certifications to join the Valstar Hotel family today.

Deskripsi Pekerjaan