Live Operation Lead

Deskripsi Pekerjaan

We are an E-commerce company managing 6 fashion brands with the latest trends and currently ranked among the Top 100 Tiktok Live Shopping in Indonesia. We are committed to delivering high-quality products that inspire confidence in our customers every day. As part of our growth strategy, we are expanding our brands and are looking for Live Operation Lead.

Job Responsibilities

• Monitor daily Live Streaming performance on TikTok and Shopee, including GMV, viewers, orders, and sales.
• Collect and input Live Streaming data from TikTok Seller Center and Shopee Seller Center into internal reports.
• Check and validate data from multiple sources to ensure all reports are accurate.
• Manage and monitor host schedules and attendance for Live Streaming sessions.
• Adjust host schedules and operational plans during major campaigns such as 8.8, Payday, HUT RI, and other sales events.
• Monitor accounts or Live Streaming sessions that are performing below target and report the issues to the relevant team.
• Prepare daily and weekly performance briefings based on the status of each account.
• Provide insights and recommendations to help the team improve Live Streaming performance.

Job Requirements

• At least 1 year of experience as Live Streaming Leader/ Live Operation Lead

• Strong communication, coordination, and team management skills; capable of effectively driving collaboration.

• Solid data analysis skills; able to independently interpret and optimize operational data.

• Familiarity with the backend operations of live streaming platforms such as TikTok and Shopee; capable of efficiently managing live streams.

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